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Customer Service Specialist

Millcreek Manufacturing (Honey Brook, PA) is currently hiring for a Customer Service Specialist. This position is full time at 40 hours per week, with occasional overtime available as needed. Part-time hours may be considered for an exceptional candidate.

Tasks

  • Assist our Parts & Service Dept in answering calls, entering orders and solving customer questions
  • Respond to customer call backs & follow ups in a timely fashion
  • Provide back up help to our receptionist to greet customers & route phone calls
  • Take a lead role in coordinating photos & text copy for our online parts store, troubleshoot potential issues
  • Data entry & misc admin tasks – update various documents, manuals & promotional material
  • Special projects as assigned – may be asked to assist in other depts as needed

Qualities

  • Exceptional customer service & attention to detail
  • Ability to prioritize & handle several projects at once
  • Willingness to pitch in where needed
  • Reliable transportation, valid driver’s license preferred
  • Some customer service, mechanical or agricultural/equine knowledge preferred

Our ideal candidate enjoys helping people & wearing lots of different hats. On a typical day, you will mainly be focused on customer service & getting our online parts store up & running, with additional tasks when time permits. We offer exceptional potential for advancement, and to progress into other areas of the company. We’re a small family-owned business, and we like to work hard & have fun.

Please call 1-800-311-1323, ext. 111 or email sarahs@millcreekmfg.com for more info!

How to Apply:

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About Us

At Millcreek, we manufacture high-performance, low-maintenance farm and turf equipment that will help your operation run smoothly. With multiple brands under our umbrella, our equipment delivers the results you need to stay competitive.

TEL: 800.311.1323

Millcreek Manufacturing

525 Reservoir Road
Honey Brook, PA 19344